Thank you for your interest in our mortgage company and the reviews of our clients.
Artisan Mortgage was founded in 2005 with the goal of providing hometown mortgage services to our local communities on Long Island, NY.
Today, we are well-established, premier mortgage broker in the Northeast, offering a wide variety of home loan services in New York and Pennsylvania that serve the mortgage needs of local residents, businesses, and professionals.
Rating: 4.9/5 - 272 reviews
At Artisan Mortgage, our customers always come first. Each of our experienced, courteous loan officers makes every effort to get to know our customers individually and understand their unique mortgage needs.
We can get you great mortgage rates on home purchase. USDA, FHA, FHA 203k, VA, Jumbo fixed and adjustable loans are available in New York and Pennsylvania.
Originally I was working with another mortgage company for the purchase of my new home.
We were fully approved and "cleared to close". The day before our closing date we were informed the bank was pulling our approval. Turns out the mortgage broker was being investigated internally by the bank for fraudulent activity. I was collateral damage. Panicked, I contacted my attorney who said she would send me to her "fixer".
Enter Randi Hodella at Artisan Mortgage. Randi was phenomenal. She walked me back from the ledge, and true to her word had me at the closing table within 3 weeks! Let me state again, completely new mortgage - at the closing table 3 weeks from initial contact!
Beyond my expectations. Thorough, clear and concise - every step of the way. Truly exceptional customer service!
They make magic happen.
The entire staff at Artisan Mortgage made financing my home understandable and simple whereas other lenders, including century-old institutions, refused to even consider my financial situation.
I was very lucky to come across Nathaniel Pratt at Artisan Mortgage in my internet search for info on FHA 203K loans...
He was the third person I had called but the first to give me the actual info that I needed. Looking back on things, it is difficult to articulate just how good the service that I received was and how it went beyond what anyone could expect from a lender...
Nathaniel walked me back from the precipice of what would have been a horrible mistake on my part and he did it at the risk of his commission: who does that anymore?! So I am sitting here trying to write this in a house that I love and he (and the great staff at Artisan) made it all possible.
Let me sum it up: I got a great rate, great service, and an expedited deal that I really needed. You may end up filing this review in the 'too good to be true' folder: I still cannot believe how well everything turned out for me.
My husband and I had a great experience with Artisan Home Mortgage.
As first time homebuyers, they helped us throughout the entire process.
Jim was patient and helped explain everything to us. There were no hidden fees or surprises.
I would definitely recommend them to my friends and family!
I found Artisan Mortgage through a random Google search and I am so grateful that I did.
From the moment I placed the phone call, I received 5 star service my wife and I signed the closing documents on our home.
We were first time home buyers and had little to no knowledge on the process.
Nathaniel Pratt made the entire process easy and understandable since the beginning. I must have called him multiple times a day with different questions or even the same questions and he always stayed professional and was happy to help us with whatever we needed.
I could have not asked for a better experience with first time home buying than what I received with this company.
They will always have our business and we will continue to highly recommend them to anyone looking for a Mortgage company.
Jim and his team were PHENOMENAL in every way. Extremely professional and efficient.
Was able to refinance my 2nd home within weeks.
Jim and everyone on his staff super responsive and helpful.
Could not have been a better refinance process!